References

The installations and handovers for all rooms were done at very short notice - just a few weeks from enquiry to installation - and the use of all services is running smoothly.

Just as we take care of our hotel guests 24/7, Ubicum understands very well what we expect and what investments are feasible for us. For example, they make sure that we can replace a defective device immediately. We always have some in stock here.

If you need help, it is nice not to have to tell your story over and over again. Besides, a hotel is always open. Therefore, it is important that someone remains available for support and that, if necessary, a technician or programmer arrives on site the next day. Being able to count on that is quite a relief.

Suppliers who think along with their customers and act accordingly mean great added value in the hotel industry.

Even during the works, we started looking for a solution for digital television in the rooms. Ubicum quickly convinced us with their personalised proposal and personal approach.

From the moment we applied, Ubicum offered us a piece of mind. They took care of the complete coordination of our in-room entertainment, including coordinating the technical part with the telecom partner.

Not only did we get all the information about digital TV, they also advised us on how to choose the smart TVs that fit our concept and how to integrate our own content and applications over time. A proactive way of working that we could definitely appreciate.